To our valued customers,
As we enter our 15th year in business we find ourselves stepping back and analyzing our company. After much internal research, we have decided to make a change to our Custom Cake segment of the business. But first, I would like to explain why the changes and then explain the changes themselves. We are constantly reviewing our business and its execution, service and profitability. Many things have changed in the environment since our opening in 2003. The cost and availability of labor and ingredients has increased SIGNIFICANTLY over the years. Upon reviewing our custom cake segment of the business we determined that we had only two viable options. The first was to completely eliminate Custom Cakes. The second was to streamline our processes and volume. In an attempt to be 100% honest and transparent, the first option just wasn’t acceptable. So, what is changing? Going forward the base price on custom cakes will be $150.00. Each custom cake requires multiple hours of decorating labor. This is a very hard decision for our business. But the economics are forcing this change. We apologize if this decision seems unreasonable. We want to be totally upfront with our customers, because we value you and appreciate your business. Custom cake orders will now include a 45 minute consultation appointment with our cake designer (included in the price). Scheduling an appointment will be easy with the on-line calendar. This will allow extra care for your custom designed cake for your event.
We are also introducing a new line of delicious “Posh” cakes. Prices start at $45.99. Also available are the Present cake, Petite Unicorn cake and Rosette cake. These cakes will be available for pre-order or for last minute pick up in the shop as an alternative to smaller custom cakes.
If you have any questions or concerns please feel free to reach out to me via email at email@example.com. We hope you understand the factors that are forcing us to take this direction for the good of the 65 employees at Sarah’s. Thank you again for your business and continued support.
Sarah’s is a locally-owned business that was established in 2003. What began as a small café & catering company in Wildwood, Missouri, turned into a specialized dessert destination. In 2010, Sarah’s made the move to Chesterfield, Missouri, and focused more on custom cakes, desserts, and cupcakes. At that time, we also added St. Louis' first dessert truck to our family. 2015 brought on more expansion and the need for a second dessert truck. While the sweeter side of the business continued to grow, we never lost our passion for our small café roots, so in 2016 we decided to bring our extensive dessert and updated café menus to historic Old Towne Eureka, Missouri.
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10 Clarkson Wilson Centre
Chesterfield, MO 63017
Monday & Tuesday:
8:00 am - 5:00 pm
8:00 am - 7:00 pm
Oh my goodness, Marie and Michael's cake was sooo delicious, and I'm not even a big cake fan. I had the chocolate and it was just wonderful. The presentation and fondant flowers looked gorgeous.
Just wanted to thank you for the beautiful job on the cupcakes and desserts for Holly’s wedding. The table looked beautiful and everyone really enjoyed all your yummy treats! Read more...
I just wanted to write and say a big THANK YOU to the creators of the best-tasting, most beautiful wedding cake ever! All of our guests raved about our cake, and we absolutely loved it. It turned out so beautifully ... a true work of art! Read more...
Thank you for the cupcakes. They were delicious!!!! Everyone said they were beautiful and the icing was wonderful. Thank you for delivering
them to Chaumette!!!!
Just wanted to let you know how satisfied we were with the outstanding job you did on our daughter's wedding cake last Saturday at the Doubletree. It was the best ever and we received so many compliments on it. Read more...
I cannot thank you enough for your personal investment you made into Grace and Hunter’s wedding preparation with the various meetings, suggestions, and personal touches.
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